Return & Refund Policy

At Brisy-Sales, we strive to ensure your satisfaction with every purchase. If you need to return or exchange an item, please review the following policy:

• You may request a return within 30 days of receiving your order.
• Items must be returned in their original condition, unused and with all tags, packaging, and authenticity certificates intact.

• Damaged item: If your bag arrives defective or damaged, contact us immediately.
• Wrong product: If you received an incorrect item, we will cover the return shipping costs.
• Unsatisfied with purchase: If the bag does not meet your expectations, you may return it, but shipping costs may apply.

1. Request a return by contacting our customer service team at Brisy0609@gmail.com.
2. Provide your order number and a brief description of the reason for return.
3. Our team will review the request and provide a return authorization and shipping instructions.

• Once we receive and inspect your returned item, your refund will be processed within 7-10 business days.
• Refunds will be issued to the original payment method or as store credit, based on your preference.
• Shipping fees (if applicable) may be deducted from the refund.

For any return or refund inquiries, reach out to our customer support team 

support team:   📧 Support@brisysales.com   📞 (765) 631-8044